AIRPORT CONCIERGE AND FAST TRACK SERVICE
1. ARRIVAL SERVICES:
This service helps the visitors to getting visa stamping, visa sticker and porter service at Vietnam Airport. It's established to assist visitors at the airport when arrived with the highest satisfy to avoid wasting visitor's valuable time, especially after having a long flight or other personal reasons.
1.1 Two options for choosing:
A. Fast track:
Our staff will meet you at the aircraft gate with your name on the welcome board and assist you to get visa stamp and visa sticker without getting line as other. Just 5-10 minutes you will at the luggage lounge to wait for your belonging.
B. VIP Fast track:
Our staff will meet you at the aircraft gate with your name on the welcome board and assist you to get visa stamp and visa sticker without getting line as other. After that our staff will escort you go to luggage lounge to assist you take care your luggage as baggage porters.
1.2 Who is recommended to use this service:
- Businessmen
- Elderly and Infants
- Pregnant Women
- Transit but closing time too tight.
- In Group of travel.
- Others but not here, please contact
1.3 Some Advantages when use Fast Track service (Your Arrival experience will be included):
- Services implemented quickly, do not need to wait for and get line.
- Being met from the aircraft gate.
- Get visa stamp at landing visa counter without get line.
- Be assisted and escorted through “fast track” immigration.
- Baggage porters available on request.
- Executive car (if booked) will be parked up outside the arrivals terminal to ensure minimum well time.
- Please note that you can personalize and tailor make this service to your requirements.
2. DEPARTURE SERVICES:
Clients of vietnam-immigration.org.vn are assisted through the airport and with all aspects of their departure service, from the moment you arrive at the airport until your flight is airborne. From the moment you arrive at the airport your personal airport agent will be waiting kerbside to assist you.
Your Departure experience will include:
- Kerbside meet and assist directly outside the terminal.
- Baggage Porters (if booked) to collect bags and transfer to check-in.
- Pre-check in service (subject to airline) with preferred seats arranged.
- Expedited though all check-in and security processes.
- Escort to lounge and to the aircraft gate when you are ready to board.
3. BAGGAGE PORTERS:
Whether you are traveling with one bag or ten, let our porters take the burden of carrying your suitcases off you. By far the easiest way of getting your luggage either to check-in or from baggage reclaim to your vehicle, this bespoke service can be booked online using the Our Airport Concierge.
4. HOW TO BOOK? :
Step 1: Choosing Airport Fast Track Service while you apply Vietnam visa on arrival or you can fill the form requirements below with the correct personal information such as your full name, passport number, Date of Birth, nationality, flight number, departure and arrival time (GMT+7), or sending your request via email with the mentioned information. If you have any changes, please announce us 48h before your departure in your country. We work 24hours a day and 7 days a week.
Step 2: Our staff is waiting for you at the aircraft gate to pick you up with your name on welcome board. If you don’t see our staff, please call us immediately in the hotline (+84) 909 343 525 for any help.
Step 3: Giving our Representative your required document including visa approval letter, entry and exit form, passport, 2 photos and stamping fee in cash in order to help you complete entry procedure.
Step 4: Our staff will escort you to baggage lounge as porter if you require. Or passing the custom check in and up outside car parking if you have car pick up.
Refund policy is within 48 working hours: Please notify us your flight details 48 working hours for our staffs before your departure in order to serve you better. The refund will not be done if we don’t receive your confirmation.
